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CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at +1(844)779-9904 or send us an email at jakeblayclan@gmail.com
FAQ
What are your delivery options?
We offer a range of delivery options to ensure that your orders reach you in a timely and convenient manner. These options include standard shipping, express shipping for those who need their orders urgently, and in some areas, we also offer the option for same-day or next-day delivery. Additionally, we may have international shipping options available for our global customers. When you proceed to checkout, you'll be able to select the shipping method that best suits your needs.
How do I return an item?
To return a purchased item from our online store, please follow these simple steps:
1. Contact our customer service team to initiate the return process and receive return authorization if required.
2. Pack the item securely in its original packaging, ensuring that it's in its original condition and has not been worn or damaged.
3. Depending on the return process, you may receive a return shipping label from our team. If not, you'll need to arrange the shipping yourself.
4. Ship the item back to the address provided by our customer service team, either using the provided return shipping label or your preferred shipping method.
Once we receive the returned item and verify its condition, we will process your refund or exchange as per our return policy. If you have any specific questions or need further assistance with the return process, feel free to contact our customer service team, and they will be happy to help
Do you provide International delivery?
Due to our wide range of diverse customers all over the globe, we've made it a priority to serve our consumer base wherever they may be irrespective of their location.
What is your returns policy?
At Jake Blay clan, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a flexible return policy. Our standard return period is within 3 days of the purchase date. Please ensure that all items are in their original packaging and have not been worn or damaged. To initiate a return, simply contact our customer service team, and they will guide you through the process, including providing you with a return shipping label if applicable. Once we receive the returned items and verify their condition, we will process your refund. If you have any specific questions about our return policy, feel free to reach out to our customer service team for assistance.